To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If there are issues with verifying your address, customer service will contact you to try and resolve these issues. If after 3 attempts of trying to contacting you, and we are unsuccessful, your order will be canceled and your money refunded to you.
If you have realized that you entered your shipping address incorrectly, please contact us via email within 24 hrs at hello@klosetessentials. We will do our best to fulfill your request and update your order. Kloset Essentials does not take responsibility for incorrect information entered by the customer.
Shipping fees are non-refundable. If you refuse any shipments from www.klosetessentials.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund.
If your tracking information states that your package was delivered and you have not received it, you must contact the carrier directly. Kloset Essentials is not responsible for packages that have a delivered status by the carrier. We do not issue refunds for packages that state a delivered status.
Just a reminder that you will receive your order within 5-7 business days from the date that it is shipped not from the date that it was placed if you've chosen our standard shipping rate. Your order will be processed within 1 business day of payment verification . When your order has been shipped, you will receive an email notification with your tracking information. We offer USPS Priority Mail to most locations (domestic & internationally). Your shipping cost is displayed at point of checkout. International orders may be subjected to custom charges by your native country.
- Priority Shipping: $9.99 (3-5 business days)
- Standard Shipping $5.99 (5-7 business days)
- Canada: $25.99
- Rest of the World: $35.99