Not happy with your purchase? That’s ok Kutie, you have 5 business days from the date of delivery to have it shipped back to us for a store gift card. We only accept items that are unworn, unwashed and are in their original packaging and condition with all tags attached. If not we will not be able to offer you a gift card.

To start your return process please send us an email at hello@klosetessentials.comAt that time we will create a return case and provide you with the necessary steps to send the item back to us. 

Refunds and exchanges are not available. The return fee is the sole responsibility of the customer.

Sale items, free gifts or promotional items, shipping fees, worn items, damaged items, items with scents or fragrances are non-returnable under any circumstance.

Return Address:

Kloset Essentials
411C East 49th Street 
Brooklyn, New York 11203